When you order from our website, we ensure that the order gets processed within 24 hours and gets delivered within 3-4 weeks.
Delivery cost is included in the total cost.
Please allow up to 3-4 weeks for delivery from the day you received the order confirmation. Your order status is updated to you via emails at every step. If you are having trouble reading the emails or if you haven't received any updates, please get in touch with our Customer Care immediately. Give us a call on +91 8700353734 (9am-5pm) or drop us an email at amplesales99@gmail.com An email is sent to you after the order is shipped that contains the tracking number and the service provider. Type the tracking number in the tracking section on the website of the service provider. The order status would provide detailed information on your package. If, for any reason, our shipping partner cannot reach you, we will provide you with the instructions to collect the product(s) directly from our shipping partner. In these situations, Rawat reserves the right to cancel the sale contract, in which case, we will fully refund you the amount.
We kindly ask you to call our customer service centre on +91 8700353734 (9am-5pm).
We currently provide assembly service at a nominal cost (approximately at the rate of 5% of the product cost paid by you) per product per visit at select locations. For further details, please contact our Customer Care team on +918700353734 (9am-5pm) or drop us an email at amplesales99@gmail.com
No cancellations are allowed on Furniture categories once the order is placed. In case of any exception, at sole discretion of Ample enterprises, two-way shipping charges will be borne by the customer. In case of cancellations, no refund will be made for Part Payment orders that contain products from Furniture categories; the advance amount will be forfeited as cancellation charges.
Returns for Furniture category will be accepted only for Damaged/ Defective products. You will need to inform us of any damage/ defects within 24 hours of delivery of the product, in order to receive the replacement.
If we allow & Agree to return a product as per our return policy, please log in a request with our Customer Care team, either by calling +91 8700353734 (9am-5pm) or dropping an email at amplesales99@gmail.com. Once a return request is authorized and approved from our end, please ship the product, in a transit worthy packaging, safely to our warehouse. Kindly ensure that you use a trackable shipping method. Shipping cost for all approved reverse pick up cases will be reimbursed to the tune of 10% of selling price or the actual cost, whichever is lower. Reimbursement will be in the form of a gift voucher which can be redeemed during your future purchases with us anytime within 30 days. Please note that in certain locations, we offer a free reverse pickup facility as well. Kindly get in touch with our Customer Care team for further assistance. For all return shipments, please send an email to amplesales99@gmail with your order details and the tracking ID. Please do not return any product without first speaking to a representative at Ample Enterprises. Products returned without our knowledge will be returned to the customer, and we will not be able to process the request.
If upon delivery of the product, you discover that the product packaging has been opened or is damaged, please do not accept the package and immediately notify our Customer Care team. We will offer a full refund, or send a replacement product, depending on your preference and product availability.
All refunds (except for cash payments) will be issued through the same transaction method used in the original purchase. For example, if you used a credit card as your payment method, the purchase amount will be issued to your credit card. Refunds for cash payments will be issued either through an account payee cheque in the customer's name (as given in "billing name" at time of purchase), or an online transfer via NEFT to customer's bank account
Products are typically guaranteed with a warranty on manufacturing defects only. Please keep receipt of your purchase for warranty claims.
We support the following payment options: Credit card, Debit card and Net Banking
All prices include taxes.
We are highly committed to provide you with a safe transaction, value your privacy and work hard to ensure that your details are secure and will not be released to any other party. To learn more about how we keep your details safe, please see our Privacy Policy.
We do not store your credit card details.
Your information will not be sold or passed on to third parties. Your privacy is important to us. Read more about how we protect your privacy under "Privacy Policy".